Case Study: Arrow Pest Control

"This by far was one of the best investments I could have made"

My history in Pest Control started in 2001 working with my father’s company as a technician and later as a salesmen. I have known Patrick Quigley for the 19 years that I have been in the business. I am a “graduate” of many classes by Sales Training by Design myself, and have always found Patrick to be the foremost expert in Pest Control and Selling all Services. I consider Patrick as our Consultant as we transformed from exclusive Sales Person to Selling Technicians. Along the way, a new selling technician showed both great aptitude and interest in the sales aspect approach that Patrick was teaching.

Patrick went from a group approach of training and consulting to focusing on Robert’s growth as a Salesperson and employee. This by far was one of the best investments I could have made for the growth in our residential division which allowed me to focus on the day to day business and with other employees. The biggest challenge that we faced was working with a Gen-X salesman that only had
2 years of experience in Pest Control.
Arrow Pest Control Logo
We have utilized Sales Training by Design, and primarily, Patrick, for many areas of our business that include but are not limited to the following:
  • Residential Division
  • Management / Ownership
  • Operations
  • Sales Reps
  • Selling Technicians
  • Customer Service Division
  • Mosquito and Tick

I want to focus on what Patrick has achieved working extremely closely with Robert for 8 months in 2019. Robert had never given a termite estimate, had no idea how to perform an outstanding Inspection of an entire property and formulate those findings into a sales approach while offering Multiple proposals, (Cross-Serving). Robert has far exceeded our goals thus far in 2020 and the year is still young. He grows more and more confident in his role as the months go on.

As a result of working with Patrick, we have set Robert’s sales goal for 2020 at over $500,000. Today is April 30, 2020 and Robert is over 7% ahead of his goal thus far all while the weather in The Northeast has been extremely unkind to us and doing this during the Covid-19 Pandemic.

There is no one in our industry that is more equipped to help your company succeed than Patrick Quigley! As both a mentor and friend, there is nothing that Patrick wouldn’t do to help your company grow and flourish, even in our current National condition.

Patrick brings an insurmountable of energy to every discussion, presentation, or training that he is facilitating, which makes the process that much more fun for the company enabling both participation and progress.

Stewart Lenner
Arrow Pest Control

Stewart Lenner of Arrow Pest Control, customer of Sales Training by Design

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